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The staff !
Paula
June 2023
Excellent staff, location is perfect. One of the best holidays I have ever had
Oussama
July 2024
Entertainment was exceptional staff friendly very upbeat and so very talented General staff polite respectful
Minhas
June 2024
The location is great and the food too
Noah
July 2022
Faouzi
August 2024
The friendly waiters and bar staff
Furness
July 2023
We couldn't get in because the hotel was closed
Alkaseltzer
October 2022
was horrible
Mohamed
August 2022
Nothing
Ahmed
September 2024
Dear Booking.com Team, I recently stayed at one of your listed hotels for a family vacation, and unfortunately, the experience was far from satisfactory. The check-in process was chaotic, with long queues and disorganized staff. Guests were handed cards to fill out without pens, which only added to the frustration. The lack of network and Wi-Fi in the rooms was a major inconvenience. The dining situation was equally problematic. Both lunch and dinner times were incredibly crowded, and the buffet food ran out quickly, leading to confrontations and long waits. Despite having an all-inclusive package, I had to eat outside the hotel on several occasions because the dining facilities were so poorly managed. This trip felt like a significant waste of money, and the overall quality of the hotel did not meet the standards I expect from your recommendations. I hope you can address these issues to improve the experience for future guests. Thank you for your attention to this matter. Best regards,
Ashraf
August 2024
Reservations:
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